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Trust damage and trust repair in supply chains

A paper co-authored by Prof. Stephan Henneberg (SBM QMUL), together with Sebastian Forkmann (Alabama), Sabine Benoit (Surrey), Bjoern Ivens (Bamberg) and Julia Hartmann (EBS) has been selected as a finalist for the Institute of Supply Management Best Paper Award at the 2018 Academy of Management Conference!

Date added: Monday, June 11, 2018


A new voice for independent small businesses and entrepreneurs in east London

By Sarah Marks 

Date added: Monday, June 11, 2018


Know the factors that make your service infusion strategy a success

Service infusion, i.e. the use of service offerings by product-oriented companies such as manufacturers, has become an important business model innovation which is meant to open up new and more profitable revenue streams, lock-in customers, and differentiate from competition. 

Date added: Tuesday, December 5, 2017


BERG visits the Cambridge Service Alliance

Business Ecosystems Research Group (BERG) members discussed joint research with staff of the Institute for Manufacturing at the University of Cambridge, exemplifying interdisciplinary research on business models. 

Date added: Monday, December 4, 2017


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